Terms of service

Welcome to LAYERED (“we,” “our,” “us”). By accessing or using our website, purchasing our products, or submitting a custom scent inquiry, you agree to the following Terms of Service. Please read them carefully.

1. General Conditions

By using this website, you confirm that you are at least 18 years old or have parental consent.
We reserve the right to deny service to anyone for any reason at any time.

You agree not to use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction.

2. Custom Scent Creation

Custom scents, custom blends, and scent profile services are tailored specifically for you based on the information you provide.

By submitting a scent form or custom scent request, you acknowledge that:

  • All custom scents are final sale
  • No refunds or exchanges are offered once work begins
  • Results depend on your personal preferences and skin chemistry

You also agree that your scent preferences and information may be used solely to create your personalized blend.

3. Online Store Terms

Our store is hosted on Shopify, which provides the e-commerce platform allowing us to sell our products and services.

You agree not to:

  • Interfere with the website’s functionality
  • Use automated tools (bots, crawlers) to access the site
  • Attempt to modify, hack, or disrupt Shopify services

4. Product Availability & Pricing

We reserve the right to:

  • Modify prices at any time
  • Discontinue products without notice
  • Limit quantities of any product or service

We make every effort to display accurate product information, but we do not guarantee that descriptions, images, or colors will always be error-free.

5. Billing & Account Information

You agree to provide accurate, complete, and updated billing information for all purchases.

LAYERED has the right to refuse or cancel any order if:

  • Fraud is suspected
  1. Information provided is inaccurate
  • Payment is declined or reversed

6. Shipping & Delivery

Shipping times vary by location and carrier.
We are not responsible for delays caused by:

  • Carriers
  • Weather
  • Customs
  • Incorrect addresses provided by the customer

Once an order is shipped, we cannot reroute packages.

7. Returns & Refunds

Your use of the website is also governed by our Return & Refund Policy.

Key points:

  • Custom scents are non-refundable
  • Perfume kits, oils, and body butters that have been opened cannot be returned
  • Damaged or incorrect items must be reported within 48 hours

Refer to our full Return & Refund Policy on our website for complete details.

8. Intellectual Property

All content on the LAYERED website—including text, logos, images, graphics, product names, and styling—is the exclusive property of LAYERED.

You may not:

  • Copy
  • Reproduce
  • Modify
  • Distribute
  • Sell
    any part of our content without written permission.

9. Personal Information

Your submission of personal data is governed by our Privacy Policy.

This includes:

  • Custom scent forms
  • Order details
  • Contact information
  • Website usage data

We do not sell your information.

10. Third-Party Services

We may use third-party tools and services such as:

  • Shopify Payments
  • PayPal
  • Email marketing platforms
  • Shipping carriers

These third parties have their own policies.
We are not responsible for the practices of third-party service providers.

11. Errors, Omissions & Inaccuracies

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions related to:

  • Pricing
  • Availability
  • Product descriptions

We reserve the right to correct these errors at any time without prior notice.

12. Prohibited Uses

You are prohibited from using our site or products to:

  • Violate any laws
  • Harass, abuse, or intimidate
  • Submit false or misleading information
  • Upload viruses or harmful code
  • Collect personal information of others
  • Interfere with security features of the site
  • Engage in fraudulent activities

Violation of these rules may result in termination of your access.

13. Indemnification

You agree to indemnify, defend, and hold LAYERED harmless from any claim or demand arising from your use of the site, your violation of these Terms, or your breach of any laws or third-party rights.

14. Limitation of Liability

LAYERED is not liable for:

  • Allergic reactions
  • Sensitivity to fragrance ingredients
  • Skin irritation resulting from product use
  • Misuse of products
  • Damages caused by delays or interrupted service

Products should be patch-tested prior to full use.
You assume responsibility for your own sensitivities.

15. Governing Law

These Terms are governed by the laws of the state or region where LAYERED operates, without regard to conflict-of-law principles.

16. Changes to Terms

We reserve the right to update or change these Terms at any time.
Updates will be posted on this page with a revised date.

17. Contact Information

For questions about these Terms of Service, contact us at:
Email: layeredbyshay@yahoo.com
Business Name: LAYERED
Website: (your domain)