Privacy policy

layeredbyshay@yahoo.com1. Introduction

Welcome to LAYERED (“we,” “our,” “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make a purchase, or submit a custom scent inquiry.

By using our site, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

When you fill out a form, place an order, or contact us, we may collect:

  • Full name
  • Email address
  • Shipping & billing address
  • Phone number
  • Order details
  • Payment information (processed securely by Shopify/payment providers)

B. Custom Scent Information

For custom scent creation, you may choose to share:

  • Preferred fragrance notes
  • Personal scent preferences
  • Allergies or sensitivities
  • Fragrances you already love
  • Personality/style indicators
    This information is used solely to create your personalized product.

C. Automatically Collected Data

When you browse our site, we may collect:

  • Device information
  • Browser type
  • IP address
  • Cookies & tracking data
  • Pages viewed and time spent
    This helps us improve site performance and customer experience.

3. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Create custom scents based on your preferences
  • Communicate about orders, support, and updates
  • Improve website functionality and customer experience
  • Detect and prevent fraud
  • Send promotional emails (only if you opt in)

We do not sell your personal information.

4. How Your Information Is Stored

Your data is stored securely through:

  • Shopify (our e-commerce platform)
  • Encrypted payment processors (Shopify Payments, PayPal, etc.)
  • Secure email systems for form submissions

We retain scent-related information only for as long as needed to fulfill your custom blend requests or maintain your order history.

5. Sharing Your Information

We may share your information only with trusted third parties necessary to operate our business:

  • Shopify (store platform & order processing)
  • Payment processors (Stripe, PayPal, Shopify Payments)
  • Shipping carriers (USPS, UPS, FedEx)
  • Email marketing platforms (only if you opt in)
  • Fraud prevention tools

We do not share or sell your information to third parties for advertising unrelated to LAYERED.

6. Cookies & Tracking Technologies

Our website uses cookies to:

  • Keep your cart active
  • Improve page loading
  • Analyze traffic
  • Personalize your experience

You may disable cookies in your browser, but some features may not function properly.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold
  • Request corrections or updates
  • Request deletion of your data
  • Opt out of marketing communications
  • Request a copy of your stored data

To exercise any of these rights, email us at:
[Your brand email]

8. Security Measures

We follow industry-standard practices to protect your information, including:

  • SSL encryption
  • Secure payment gateways
  • Access restrictions
  • Regular platform security updates

However, no method of transmission is 100% secure.

9. Shopify Information

Our store is hosted on Shopify, which provides secure data hosting and payment infrastructure.

10. Children’s Privacy

Our website and services are not intended for individuals under 13 years old.
We do not knowingly collect information from children.

11. Contact Us

For questions regarding your privacy or this policy, contact us at:
Email: layeredbyshay@yahoo.com
Business Name: LAYERED
Website: (your domain)